the boring-but-important page
peace of mind, in plain words: your $5 comes back to you whenever you ask for it.
the $5 deposit is refundable at any time. any time. before the beta starts, during the beta, after you've tested it for three months. you decide you want it back, you get it back.
no hoops, no "processing fees", no "are you SURE?" interrogation. you asked, we send it.
hit us through the contact page or reply to any email we've sent you. tell us you want the deposit back.
we refund it to the original payment method. depending on your bank it lands in a few business days. that's it. no form, no exit interview.
honest answer: because a guaranteed slot means something. free lists are easy to ghost. five bucks says you actually want in — and it lets us build real units for people who'll really wear them.
but if life happens, money's tight, or you just changed your mind — it's your money. take it back. we're building a bracelet that nags you about meds, not a company that nags you about five dollars.
nothing, currently. the beta deposit is the only money we take, and it's fully refundable. when the real product ships we'll put its refund terms right here, in plain words, before you can pay us a cent.